If snow stops leaving the chute or only trickles out, a blockage in the discharge path may be responsible. Shut the machine down and follow its manual’s clean-out procedure before checking for packed snow or ice.
Start with the power or fuel supply and the controls in your owner’s manual. Then identify whether your machine is gas or electric and whether its engine cranks, so you can follow the right troubleshooting path.
If your DEWALT 20V pole saw will not start or is not cutting well, check the battery, lock button, and pole connections first. Follow the symptom-based checks and fixes before deciding whether the saw needs service.